Privacy Policy

Last updated:

1. Introduction

Ghelroxxphon ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable privacy laws. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, participate in activities on our website, or contact us. The personal information we collect may include:

• Name and contact details (email address, phone number, postal address)
• Business information (company name, job title, industry)
• Account credentials (username and password)
• Payment information (credit card details, billing address)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on our website
• Click patterns and navigation paths
• Date and time of your visit

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, and publicly available sources. This information may be combined with other information we collect about you to help us improve our services and personalise your experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and sending related information
• Responding to your inquiries and providing customer support
• Sending promotional communications (with your consent)
• Improving our website and services
• Analysing usage patterns and trends
• Protecting against fraud and unauthorised access
• Complying with legal obligations
• Enforcing our terms and conditions

We process your personal information only when we have a valid legal basis to do so. This may include processing based on your consent, to fulfil a contract with you, to comply with legal obligations, or for our legitimate business interests where your rights and interests do not override those interests.

4. Disclosure of Your Information

We may share your personal information in the following situations:

• With service providers who assist us in operating our website and conducting our business
• With business partners to offer you certain products, services, or promotions
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

We require all third parties to respect the security of your personal information and to process it in accordance with applicable laws. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

5. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Employee training on data protection and security
• Incident response procedures

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.

In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

7. Your Privacy Rights

Under Australian privacy law and depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Address: Level 4, 85 Macquarie St, Hobart TAS 7000, Australia
• Phone: +61 3 6231 5544
• Email: partners@ghelroxxphon.world

If you are not satisfied with our response to your privacy concern, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.